SUPPORT PACKAGES

Support packages for yaSSL products including the CyaSSL embedded SSL library and the yaSSL Embedded Web Server are available directly from yaSSL on a yearly basis. The comparison matrix below outlines differences in package features and prices.

For more information, or to visit with a yaSSL representative, please Contact Us.

 
  $1,000 $5,000 $20,000
Bug fixes
Commercial Updates
How-To Questions
Optimization Questions    
# of Support
Incidents **
3 10 Unlimited
Support Type Email Only Email Only Email or Phone
Dedicated Support Engineer    
Response Time 3 Business Days 1 Business Day 4 Business Hours

** Incident is defined as a break fix, how to, or optimization question (availability of each dependent on package selected).